Returns & Exchanges
At Black+Blum, we want you to be completely satisfied with your sustainable homeware; therefore, we offer a 30-day window for returns on all unused products in their original packaging. Please ensure your items are securely packed to maintain their high-quality finish during transit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused items back in their original Black+Blum eco-friendly packaging, ensuring all tags and protective materials are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your parcel.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.